Database Administrator

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Database Administrator
What does a great Database Administrator do at Fiserv?
This position maintains Microsoft SQL databases, including all client-facing environments, database backup, support of databases across internal and end-user application. Responsibilities includes improvements of database integrity through quality assurance and manages change control processes related the SQL environment. Additional responsibilities include analyzing existing database applications for performance tuning, alerting & monitoring, working with application developers to integrate efforts with relational databases, participate in team or company projects as required, maintain state-of-the-art knowledge of existing best practices in database administration, design, and implementation, capacity planning and provides on-site support.
What you will do:

• Proactively monitor and manage a large database infrastructure
• Provide expert level troubleshooting to quickly identify and resolve database related incidents across a wide array of technologies and platforms
• Participate in root cause analysis and problem resolution
• Make technical decisions during high priority incidents focused on impact remediation and communicates clearly to call participants and leadership
• Understand current capacity issues and the capacity planning processes
• Assimilate organizational objectives into operational action plans
• Support a rigorous change control process including creating, reviewing, approving and implementing change records for database activities
• Engage, drive, and escalate issues with database vendors related to incident management
• Support a rigorous problem management process including problem creation and review database activities

What you will need to have:

• 3+ years of experience working as a SQL Server DBA in an Enterprise environment
• 3+ years of experience with backup processes and procedures
• Ability to document standard operational procedures
• Knowledge and experience with capacity planning as it pertains to databases
• Ability to deal with clients, vendors, engineers, and managers at various levels
• Ability to communicate technical concepts to non-technical employees
• Ability to manage and prioritize multiple incidents with potentially competing priorities

What would be great to have:

• Bachelor's degree in computer science, business, or information technology or equivalent work experience
• Other Database Platform (Oracle, DB2, etc.) skills
• Knowledge and experience with database management and monitoring tools
• Hands-on experience working with SQL Servers 2008, 2008 R2, 2012, 2014, 2016, 2017 and 2019
• Hands-on experience working with Server partition design and implementation
• Knowledge and experience on SQL Server HA/ DR design and implementation
• Knowledge and experience on design and supporting large database migration strategy
• Hands-on experience working with SQL in-place upgrade experience on VM and physical server

Important info about this role:

• We're better together. This role is fully on-site for the first 90 days and then on-site Monday through Thursday, with Friday remote, after that.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future, as it will not be provided for this role.

Perks at work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.
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