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SalaryJob Summary:
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a vital role within our organization as you will be the first point of contact for our customers, ensuring their needs are met and their inquiries are resolved in a timely and professional manner.
Duties:
- Respond to customer inquiries via phone, email, or in-person
- Provide accurate information and assistance regarding products, services, and policies
- Process orders, returns, and exchanges
- Maintain an organized filing system for customer documents
- Assist with administrative tasks such as filing, data entry, and transcribing
- Collaborate with other departments to resolve customer issues and escalate when necessary
- Follow up with customers to ensure their satisfaction with our products or services
Skills:
- Strong administrative skills with attention to detail
- Excellent clerical and organizational abilities
- Accurate and efficient data entry skills
- Ability to handle confidential information with discretion
- Effective communication skills both verbally and in writing
- Strong problem-solving skills to address customer concerns effectively
We offer competitive compensation and benefits packages.
If you are a motivated individual who is passionate about providing exceptional customer service, we encourage you to apply. Join our team and make a difference in the lives of our valued customers!
Note: All positions at our company are paid positions.
Job Types: Full-time, Part-time
Pay: $20.08 - $28.92 per hour
Expected hours: No less than 26 per week
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
- Parental leave
Schedule:
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Work Location: Remote
