Data Entry/Customer Service Rep

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong communication and problem-solving skills.

```Responsibilities```
- Handle customer inquiries and provide accurate information about our products and services
- Assist customers with order entry, including processing payments and updating customer accounts
- Resolve customer complaints or issues in a timely and professional manner
- Maintain customer records by updating account information and documenting interactions
- Perform clerical duties such as filing, transcribing, and organizing documents
- Contribute to the improvement of customer service processes by providing feedback and suggestions

```Skills```
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong attention to detail to ensure accuracy in data collection and order entry
- Knowledge of pivot tables for data analysis is a plus
- Ability to handle administrative tasks efficiently, including managing paperwork and maintaining records
- Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers and colleagues
- Problem-solving abilities to address customer inquiries or concerns promptly
- Previous experience in a customer service role is preferred but not required

Job Types: Full-time, Part-time

Pay: $18.85 - $33.70 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Paid time off
• Parental leave

Schedule:

• Choose your own hours
• Monday to Friday
• No nights

Work Location: Remote