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SalaryOverview:
Skyward Specialty is a property and casualty insurance holding company formed in 2007. Based in Houston, Texas, and with staff throughout the country, Skyward Specialty provides admitted and non-admitted solutions to retail and wholesale distributors, managing general agents and captive markets. We have built highly respected businesses in specialty lines including management professional liability, medical stop loss, surety, E&S property and liability, and large commercial property, as well as multi-line solutions for the energy, trucking and construction industries.
At Skyward Specialty, we approach this business differently. In fact, we’re different from most others in our industry in just about every way. We have the spirit of a start-up with the security of over $1.2 billion in Written Premium. We put immense brain power and energy into finding greater insights to uncover better opportunities for our clients, partners, and people. We think at a higher level, so they can succeed at a higher level.
We are committed to a Diverse Workforce
- This position will begin working in the Houston office 5 days per week. Once training is successfully completed (typically 60-90 days) a hybrid schedule of 3 days per week in the Houston office may be available. Work will be done during daytime hours, from 9:00am-6:00pm CST.
Skyward Specialty is a property and casualty insurance holding company formed in 2007. Based in Houston, Texas, and with staff throughout the country, Skyward Specialty provides admitted and non-admitted solutions to retail and wholesale distributors, managing general agents and captive markets. We have built highly respected businesses in specialty lines including management professional liability, medical stop loss, surety, E&S property and liability, and large commercial property, as well as multi-line solutions for the energy, trucking and construction industries.
At Skyward Specialty, we approach this business differently. In fact, we’re different from most others in our industry in just about every way. We have the spirit of a start-up with the security of over $1.2 billion in Written Premium. We put immense brain power and energy into finding greater insights to uncover better opportunities for our clients, partners, and people. We think at a higher level, so they can succeed at a higher level.
We are committed to a Diverse Workforce
Skyward Specialty is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, nativity, neurodiversity, genetics, disability, age, or veteran status. For more information about us please visit www.skywardinsurance.com
Responsibilities: - Team Leadership: Supervise and guide a team of Data Entry specialists, providing clear instructions, setting performance goals, and conducting regular performance evaluations.
- Workload Management: Assign tasks to team members based on workload, complexity, and individual capabilities, ensuring efficient and timely completion of Data Entry projects.
- Quality Control: Monitor Data Entry activities, review work for accuracy and completeness, and ensure compliance with company standards and regulatory requirements.
- Team Building & Development: Attract and select team members, conduct training sessions to onboard new team members and provide ongoing training to enhance Data Entry skills and knowledge of insurance-related processes.
- Process Improvement: Identify opportunities to streamline Data Entry processes, implement efficiency-enhancing measures, and suggest system enhancements or automation tools.
- Performance Tracking: Develop and maintain performance metrics, track team productivity, accuracy, and efficiency, and provide regular reports to management.
- Issue Resolution: Address team members' questions, concerns, and challenges related to Data Entry, providing guidance and solutions to ensure smooth operations.
- Collaboration: Liaise with other departments, such as IT and Quality Assurance, to address system-related issues, coordinate Data Entry requirements, and drive continuous improvement initiatives.
- Data Security and Confidentiality: Ensure adherence to data security protocols, oversee proper handling of sensitive information, and maintain data privacy standards.
- Documentation: Establish and maintain documentation standards, including procedures, guidelines, and templates for Data Entry tasks.
- Minimum of 2 years of supervisory experience
- Minimum of 1 year P&C Insurance knowledge or experience required
- Experience in Data Entry or highly administrative roles required
- Bachelor's degree preferred
Knowledge, Skills, and Abilities:
- Knowledge of P&C insurance terminology and processes is required.
- Excellent understanding of Data Entry processes, accuracy, and quality control measures.
- Proficient computer skills, including Data Entry software and Microsoft Office Suite (Word, Excel, Outlook).
- Strong leadership and team management skills, with the ability to motivate and guide team members to achieve goals and meet deadlines.
- Exceptional attention to detail, accuracy, and problem-solving abilities.
- Excellent communication skills, both verbal and written, to effectively communicate with team members, management, and stakeholders.
- Strong organizational and time management skills to prioritize tasks, manage workload distribution, and meet project deadlines.
- Analytical mindset and the ability to identify process improvements and implement changes to enhance Data Entry efficiency.
