Data Entry Specialist

GLS NA is an award-winning Tier 1 automotive supplier providing unique solutions for an amazing list of clients transforming the auto industry. With over 11 years of customer satisfaction, our company has established itself as a leading provider in vehicle management with a current portfolio of over 90,000 vehicles. Our expertise extends beyond just vehicle management as we provide support for over 1,100 shows and events. With 18 locations spanning across North America, we are equipped to serve 8 major automotive brands and counting.
Why Work for Us:

• Multiple benefits package options that include medical, dental, vision, and disability options.
• 401K program with company match.
• Company stability with over 70 years of proudly serving the community.
• Team member values driven Recognition Program.
• Milestone Recognition Program.
• Above market paid sick and vacation at 30 days, bereavement leave, and jury duty pay.
• Diverse and inclusive work force with a variety of skills and knowledge.
• Career and growth opportunities with a focus on team member development.

As a Data Entry Specialist, it is your responsibility to assign company-owned vehicles to ensure the appropriate flow of inventory based on current parameters set by the General Motors client, while providing customer service to drivers through email, phone, and Teams messaging.
Data Entry Specialist Coordinator Responsibilities Include:

• Run and maintain inventory and driver reports using eCVMS to track inventory and driver activity daily.
• Problem-solve and assist with GM driver inquiries via phone, email, or IM to provide updates and accurate information daily.
• Submit vehicle orders to GM systems.
• Assign vehicles to company drivers using reports, email and GM forms when required.
• Work with the plating department to ensure vehicles are properly plated.
• Track ordered vehicles using GM programs.
• Update vehicle status in company systems using GM systems.
• Work with dealerships for new vehicle PDI/LPO by phone and/or email.
• Work with dealerships for repairs and recalls by email and/or phone.
• Maintain vehicle files to record all vehicle information by placing all associated paperwork in the file.
• Verify disposal requirements for out-of-state vehicles to be sent to auction.
• Process drive and buy disposal paperwork per GM program guidelines.
• Send tabs/license plate renewals to drivers by obtaining driver addresses, then send to drivers via FedEx.
• Perform annual physical inventory by locating selected vehicles and working with drivers, dealerships, auctions, etc. to fill out required paperwork per GM rules.
• Gather and complete paperwork and Power of Attorney for drivers to obtain license plates in states requiring passenger plates.
• Maintain ongoing training for processes and procedures.

Data Entry Specialist Coordinator Qualifications and Skills:

• Must have a valid driver’s license.
• Must have exceptional oral and written communication skills.
• Must be customer service oriented.
• Must have exceptional time management and multi-tasking skills.
• Must be a self-starter.
• Strong problem-solving skills.
• Must be a reliable team player.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications preferred.
• Proficient in Excel.
• Working with web-based programs daily.
• Knowledge of Teams to make and receive phone calls.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Paid jury duty, Health insurance, Dental insurance, Vision insurance, 401(k) matching, Bereavement leave