Data Entry / Order Entry – Screen Printed Apparel

DATA ENTRY / ORDER ENTRY – SCREEN PRINTED APPAREL

We provide merchandise on a national basis to the souvenir market which captures the customer’s experience or provides a gift of well wishes with the intent to maximize sale and profits for our customers. We are located near Midway Airport and have been in the apparel screen-printing business for over 30 years. We are looking for a sharp individual, who is focused and detail oriented with excellent computer/DATA ENTRY skills and committed to providing exceptional customer service. They will be responsible for detailed clerical and customer service procedures. This position involves approximately 75% DATA ENTRY.

Job Duties: responsibilities include, but are not limited to:

· Answering calls, routing calls and taking messages.

· Answers phone inquiries regarding order status and order tracking

· Order entry - processing incoming/outgoing orders

· Invoice processing and posting

· Generate sales and inventory reports

· Minor inventory management

· Maintaining Excel spreadsheets

· Filing and maintaining office files

· Contributes to Team effort by accomplishing assigned tasks in a timely manner

· Performs other administrative/clerical office duties as assigned.

Requirements:

· Minimum 2 years Customer Service / Call Center experience

· Experience using multi-line phone systems

· Pleasant phone voice and demeanor

· Must type 55+ wpm (heavy DATA ENTRY)

· Data Entry / Order Entry experience required

· Proficient using Microsoft Office: Word, Excel, Outlook

· Able to compose Excel spreadsheets

· Possess good verbal and written communication skills

· Able to multi-task and prioritize while working in a fast paced environment

· Resourceful and self-motivated; able to work independently as well as in a Team

· Have a Team-Player mentality; be customer focused

· Excellent attention to detail, organizational and follow-up skills needed

· Bilingual/Spanish preferred, but not required

· Must be able to work some Saturdays when needed

Responsibilities are not limited to those listed here. Added skills/duties needed to complete tasks at hand. Assist is other departments when needed.

Please submit your resume and pay requirements. Compensation is based on experience. Full time employees receive vacation pay, paid personal days and holidays, as well as health and life insurance.

NO PHONE CALLS PLEASE / ALSO NO RECRUITERS PLEASE

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Order entry: 1 year (Preferred)

Work Location: In person