Data Entry Operator 2 - Fccs

Data Entry Operator 2

Minimum Qualifications

​Ability to add, subtract, multiply and divide whole numbers & to read and write common vocabulary plus 4 courses in typing (or 12 mos. exp.); or 4 mos. exp. as Data Entry Operator 1

Certification or Licensure: A valid Ohio Driver's License and automobile insurance that follows Franklin County Children Services policy is required for travel. Travel can occasionally include out of state travel which may require airline travel.

Preferred Qualifications

High school graduate or equivalent; minimum of 1 yr. clerical exp. or equivalent; typing speed of 25 wpm; basic knowledge of Microsoft Office; well- developed verbal communication skills, problem solving skills and excellent customer service skills.

Key Responsibilities

90% Performs record checks; enters necessary data from source documents/electronic systems; reviews and processes case information and requests; reviews and processes court/legal documents and requests; monitors email boxes; quality assurance; files/scans/uploads documents into the case record/electronic system; maintenance of case records and document repositories (hardcopy/electronic/eye readable format); and performs receptionist/phone functions. Performs clerical duties such as (but not limited to) processing cash equivalents, mail, faxes, copies, maintains department appearance, maintains all computerized/written logs, routine maintenance of all copiers and printers; ensures adequate amount of supplies of all necessary items; provides training to coworkers as needed; retrieves/processes fingerprints; and responds to inquiries and requests for information from staff, community professionals and the public. These entries and tasks require editing, correction, interpretation, judgment and when necessary direct consultation with a supervisor to work out problems and correct information prior to entry and/or completion.

5% Attends training for professional development; attending supervisory, unit, department, and agency meetings and participates accordingly by providing suggestions or ideas that will aide towards timely and effective support services.

5% Performs other related duties as assigned

Job Type: Full-time

Pay: $17.38 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Signing bonus

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person