Data Control Clerk I

Opening
Full Time 40 hours Grade 005 Patient Financial Services
Schedule
7:30 AM-4 PM
Responsibilities
Position Summary:
The Data Control Clerk I is responsible for accurate and timely preparation and processing of documents into OnBase Document System, alpha and numeric data entry, research of document issues, processing of refunds, distribution and processing of incoming and outgoing PFS mail, maintaining files in storage, ordering supplies and performing other tasks. The Data Control Clerk I will represent the department and hospital in a professional manner, protecting confidentiality of patient information at all times.
Supervision and Direction Exercised:
Responsible for monitoring own performance on assigned tasks against procedure standards. May train and coordinate activities of peers as directed by Operations Supervisor.
Machines and Equipment Used:
Standard office equipment, including but not limited to desktop computer, scanner, Microsoft Office Excel, Microsoft Office Outlook, UR Financials Banking Data Entry system, OnBase Document Scanning system, RightFax, telephone, photocopy machine, fax machine, 10 key adding machine, electronic letter opener.
Typical Duties:
30% Scanning & Data Entry - Indexing and Keying Day of Cash

• Scan check images, Explanation of Benefits and correspondence into OnBase
• Accurately data enter account numbers in OnBase to index single and multiple HAR documents
• Responsible for processing high priority batches and handling batches in date order ensuring work is completed timely
• Precisely data enter alpha and numeric information from cashier receipts into UR Financials Banking Data Entry system

25% Mail & Reports

• Sort and distribute lockbox correspondence items to various PFS billing teams and United Business Office (UBO)
• Responsible for the proper and timely processing of incoming and outgoing PFS mail
• Assure that US Postal Service mail, interoffice mail and Cashier bags are sent/received on a daily basis
• Organize and distribute morning reports/claims to proper staff and/or PFS team

15% Supplies and File/Batch Storage

• Order, deliver and replenish office supplies to appropriate staff or supply area
• Maintain clean/orderly supply areas and track on hand quantity of shared supplies to ensure adequate amount available
• Securely lock up mail, faxes, scanning /indexing and refund files to protect Patient Health Information
• Box up and move files to onsite storage room, maintain Iron Mountain forms and Excel logs

15% Refunds

• Photocopy and assemble refund requests
• File and maintain proper refund backup documentation
• Mail refund checks and back-up to Insurance companies in a timely manner
• Securely store refund checks and documentation that are in our possession

10% Research and Communication

• Research, correct & answer questions concerning scanning and indexing issues
• Identify and correct data entry errors as needed to properly balance to daily cashier receipt totals
• Communicate with PFS staff and UR departments concerning insufficient, missing or erroneous data entry information
• Follow-up with PFS staff and management regarding delayed refund checks and missing back-up

5% Other Duties as Assigned

• Assist with special data entry projects
• May perform typing, filing, sorting, copying fill-in for other positions and any other duties of similar scope and complexity in regular combination with this position

Expectations

• Participate in department/team staff meetings, educational classes and training
• Stay current on HIPAA guidelines through education and reading monthly emails.
• Participate in educational training such as Strong Commitment ICare and Yearly Mandatory In Service
• Join PFS committees such as planning PFS events or addressing employee issues
• Cross Train on team processes to enable assistance and fill in as needed

Qualifications
Requires the ability to read, write and perform arithmetic through elementary statistics, or equivalent, and 1 year of related experience.
NOTE: This document describes typical duties and responsibilities and is not intended to limit management from assigning other work as required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $15.00 - $19.86 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.