Address
Form of work
SalaryJob Shifts: • First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: • Learn and understand the Data Center site in order to manage events that put our critical systems at risk • Organize people, communication and knowledge to support problem follow-up and Data Center activity • Perform activity impact and risk assessment along with service notification at the appropriate level of awareness • Maintain accuracy of documentation and recorded details of physical assets and connections • Detect, investigate, and drive operating system issues affecting production equipment availability • Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling • Develop familiarity with the critical systems at each Data Center in order to provide a high level response and escalation You'll need to have: • Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files; Knowledge of Layer2 and 3 network concepts • Ability to prioritize work including active Data Center service and projects in flight • Desire to learn and take ownership of personal development • The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail • The ability to perform physical activities including walking, lifting, and climbing a ladder We’d love to see: • Passion for educating others and improving our team capabilities • Desire to lead people, projects and problem investigation • Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling • Hands-on experience replacing server and network hardware • Familiarity with reporting tools including Grafana and Splunk • Awareness and some exposure to programming or scripting • Networking experience with sound knowledge of Cisco IOS and JunOS
