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At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
You Are:
The Data Center Operations Technician is responsible for the operation and support of the Accenture Federal Services hybrid cloud infrastructure - including physical and virtual servers, storage, backups, and monitoring. The Data Center Senior Analyst will monitor and report on infrastructure health, complete service requests, perform troubleshooting/resolution of incidents and patch and update infrastructure components for both on prem MS HyperV physical hosts and virtual machines as well as Azure IaaS virtual machines. Perform environment decommissioning Tasks, backup restore Tasks, resource configuration changes/updates to virtual environments, server equipment inventory Tasks, and on-site Data Center server administration responsibilities.
Here's What You Need:
- US Citizen on US soil (required).
- 2 years of experience in Windows systems administration (2019/2022 preferred).
- 2 years of experience in IT infrastructure virtualization (Hyper-V preferred).
- 2 years of experience in Data Center Operations (racking servers, installing/managing SAN storage devices, configuring/managing backups per requests, working with centralized monitoring and management systems in large-scale, high-availability environments).
- Ability to travel to the Data Center when needed.
Bonus Points if you have:
- Experience with server and SAN installation, data cabling (CAT5, CAT6 & Fiber), server hardware racking with power and data connectivity.
- Experience in IT infrastructure monitoring and management (Azure Monitor preferred).
- Ability to work on a team of highly skilled technical resources, accept direction, and is motivated to learn new technologies.
- Ability to quickly troubleshoot issues and provide sound solutions.
- Good communication (written and oral) and interpersonal skills.
- Good organizational, multi-tasking, and time-management skills.
- Attention to detail.
- Familiarity with Federal NIST standards and guidelines.
- Familiarity with Federal CMMC standards and guidelines.
- Understanding of ITIL principles, use of Enterprise request ticketing systems (i.e., Service Now)
- Experience in coordinating with infrastructure teams (Network team, DBA team, AD team, etc.)
- Experience in working on complex to highly complex projects/tasks.
- Experience in communicating detailed status/reporting regarding technical issues/work to others.
Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.
Role Location: Range of Starting Pay for role:
- California: $67,200 - $120,000
- Colorado: $67,200 - $103,600
- New York: $62,100 - $120,000
- Washington State: $71,500 - $110,400
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
