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Form of workJob Description
Job Description:
Pay Range 25hr - 30hr
Pay Range 25hr - 30hr
- Responsible for managing all aspects of Data Center activities.
- Manage the utilization of the Data Center including space, power, and cooling infrastructure to ensure the Normal Operations of all Managed Compute Devices.
- Rack and Stack the Servers / Network / Storage devices in the DataCenter.
- Ethernet/Fiber Cable Swapping or checking the Cable connectivity.
- Unpack and inspect the equipment for physical damages before installation and make necessary arrangements for return for damaged equipment.
- Manage all Data Center Cabling and perform all Cabling in accordance with industry standard best practices.
- Manage the utilization of environmental equipment (including Data Center UPS, power systems and backup generators), perform all systems preventive maintenance.
- Perform Data Center space, power and cooling Capacity planning and forecasting.
- Responsible for the physical security of all Data Center facility and equipment.
- Maintain contact details of all stakeholders of the Data Center and establish a method of communication to maintain uninterrupted services.
- Monitoring of Data Center and enabling access to authorized personnel into the Data Center.
- Provides Remote Hands support to Infrastructure teams (Servers / Networks / Storage etc).
- Checking power status, LEDs to identify any alarms.
- Shipping / receiving any part/hardware.
- Racking / de-racking equipment or Decommissioning of any hardware.
- Configuring Network Card, KVM or DRAC / RIB /ILO.
- Hardware Troubleshooting, upgrades or replacements.
- Insert Storage or backup media on Physical Server/Devices.
- Monitor all the facilities (Building Management Systems, UPS, Generator, Batteries, Access control, Fire.
- Keeping documentation up to date which includes Rack Elevation Diagram, SOPs, WI and KBAs.
- Should have work experience with ServiceNow to handle Incident, Problem and Change management.
- Experience with Tape Library management and understanding of Backup systems.
- Experienced in maintaining a large scale Enterprise Data Center environment.
- In-depth understanding of current technologies.
- Experience of working within a Service environment and technical teams of IT experts.
- Experience of working on ITIL ticketing systems (Service Now), understand ITIL framework.
- Experience in representation in Change Advisory Board (CAB) meetings.
- Experience of being able to highlight issues and solutions.
- Strong verbal/written communication skills.
- 8+ years of experience.
- Exposure to disaster and recovery practices.
- Self-motivated. Ability to learn new technologies on your own.
- Strong technical aptitude and ability to research and solve complex issues independently.
- Ability to work as part of a team.
- Ability to participate and contribute during crisis times, assist team members/leads, as needed.
- Show adaptability and flexibility in work to suit business requirements.
- Be flexible with respect to work requirements and timings of shifts based on business requirements.
- Demonstrate ownership and responsibility in all assignments Build and nurture positive working relationships with customers with the intention to exceed their Expectations.
