What you'll do...
In this role your responsibilities may include:
Identifying , tracking and solving defects is critical for any organization's sustainable success. Unresolved defects impact customer loyalty and create friction for its employees.
In this role you will:
- Leverage our defect management platform to identify and size our customer and associates ' biggest pain points which will influence enterprise-wide roadmaps and prioritization.
- Partner with our data science teams to d evelop best-in-class capabilities to identify defects programmatically, proactively and intelligently, and enable root cause analysis and case management to eliminate defects.
- Ensur e final deliverables are actionable and communicated in a way that drives quantifiable business benefit in terms of improved efficiencies or improved decision making.
- Examples of deliverables could range from data base management, scorecard development, reporting and visualization development and automation, descriptive analytics followed by predictive /prescriptive analytics .
Desired Skills and Experience:
- Proficiency in SQL, GCP and R/Python.
- Visual Analytics Tools: Tableau, Looker, and Power BI
- A/B testing frameworks
- Hypothesis testing, statistics, and probability
- Working knowledge of Machine Learning frameworks
- Can effectively synthesize, visualize, and communicate ideas to others
- Storytelling using data
- Ability to support teams in multiple locations
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 1 year's
experience in data analysis, data science, statistics, or related field. Option 2: 3 years' experience in data analysis, data science, statistics, or related field
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Data science, data analysis, statistics, or related field, Master's degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field, Related industry experience (for example, retail, merchandising, healthcare, eCommerce), Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (for example, SQL, Python, Spark, Scala, R, Power BI, or Tableau)
Primary Location...
702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America