Classification: Business Analyst
Work Hours: 40+ hours/week, M-F
About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 486,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.
About the Role: Works to query, transform, analyze, and disseminate data from KUB enterprise IT systems, including customer data, operational/utility system data, geographic data, and meter data to support business operations. Focuses on leveraging data using various analysis tools to improve business processes and provide value to internal and external customers. Will be involved in testing, documentation, building automation, and providing metrics, reports, and actionable insights to the organization. Assists with project management tied to enterprise system enhancements, upgrades, and/or replacements. Spends time in various departments to determine business and information needs and works with management to assist, coordinate, and communicate prioritization.
Qualifications
Physical Requirements:
Sedentary Work - Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Physical demands for a specific position within this classification may vary and/or exceed those demands described above.
Minimum Requirements:
Bachelor’s degree in data analytics, business, information systems, or another related field from an accredited four-year college or university
Strong verbal and written communication skills
Strong analytical, project management, and organizational skills
Ability to work independently on projects and complete them in a timely manner
Experience and proficiency with the Microsoft Office Suite
Valid driver's license
Preferred Requirements:
Experience with relational databases, including writing SQL statements
Experience with data analytics tools, such as Python and MS Power BI
One to two (1-2) years of experience in a related field
Knowledge of the utility industry
Selection Process
About the Selection Process:
Phase 1 – Apply online at www.kub.org
Phase 2 – Experience, training, and education evaluation
Phase 3 – Interview with department representatives
Phase 4 – Written, performance, and behavioral exercises
Phase 5 – Background Investigation
Phase 6 – Physical assessment and/or drug screen*
- KUB is part of the Tennessee Drug Free Workplace Program
If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.
Knoxville Utilities Board is an Equal Opportunity Employer