Data Analyst

Our Mission

iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes more than $4B a year in transactions.

We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third party marketplace, and loyalty integration.

We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.

What you’ll do

The Data Analyst reports to the Senior Director of Data Solutions and works with other Data Solutions team members, as well as enterprise architecture and business stakeholders to drive insights across the organization.

In this role, you will gather, analyze, and interpret data from various systems to discover insights and trends for strategic decision-making. Additionally, you will create reports and visualizations to effectively convey findings to stakeholders.

Your Impact

• Collect, clean, preprocess, and validate large datasets to ensure the accuracy required for reliable data products.
• Maximize value of data assets by performing analyses needed to drive business decisions.
• Utilize visual analytics tools to create reports, dashboards, and presentations for stakeholders.
• Collaborate with senior analysts to develop and refine data models and algorithms.
• Stay updated on industry trends and best practices in data analysis and visualization.
• Communicate findings and recommendations to stakeholders.

• Advance the data strategy by supporting data governance and management, through policy documentation, data security, data privacy, and data quality initiatives.

What you bring to the table

• 3+ years of experience working with data to derive insights, produce visualizations, and report performance
• Experience producing and publishing visualizations using tools such as Tableau, Power BI, or similar
• Experience writing SQL queries to source data for analysis
• Exposure to Python for data manipulation and analysis
• Discipline to follow best practices to protect data security and data privacy
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Attention to detail and drive to work effectively in a fast-paced environment
• Ability and initiative to find creative solutions to problems
• Enthusiasm for learning and a desire to enhance skills

• Confidence to ask questions when clarification is required

Bonus points

• Adobe Analytics implementation and reporting experience
• Experience working with Snowflake
• Experience analyzing diverse data sets: time series transactions, sales, web traffic, employee, financial, etc.
• Strong Python programming skills
• Familiarity with machine learning techniques and algorithms
• Experience using JIRA or similar platform for team task management
• Exposure to data governance processes

• Comfortable adapting in an evolving environment

Location

This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!

What we bring to the table

iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as one of the CityBusinesses’ Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.

iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.

Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.

We value a diverse workplace

We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the People Operations Team at humanresources@iseatz.com.

A note about joining our workforce

At iSeatz, we’re looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you’re not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can’t wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.