Cyber Security Intern (Summer 2024)

Job Description
Basic Job Functions:
Leading the world's sustainable energy future, First Solar interns work around the globe/country in research and development, marketing, project development, information technology, engineering, energy services and much more. When you work at First Solar, you will be challenged every day and provided real world experience. You will be given the opportunity to find new solutions and develop new skills to further advance your skillset. At First Solar we strive to foster a culture that encourages innovation through collaboration, urging colleagues to take smart risks, learning from failures and course correcting, and owning personal accountability for contributing to our mission.
Education/Experience:

• Must be a minimum of a Junior in a 4-year college program with a major of IT, Computer Science, Engineering, Business or related field of study.
• First Solar encourages all interns to register their internship with their University.
• Graduate students also considered.
• Previous internship or work experience is a plus.

Required Skills/Competencies:

• Accountability - Ownership of responsibilities as assigned. Clear communication at all times with supervisor. Ability to speak up when assistance is needed on tasks, or to share an improvement idea. Dependability and follow through are essential.
• Communication - Ability to communicate with team members, supervisor, other associates in a professional way, both written and verbal.
• Collaboration - Ability to work as an effective team member in various settings (in person, in office, remote, hybrid).
• Time Management - Ability to manage time well, complete requests, and proactively share about the status of their work with a supervisor.
• Ability to listen, ask questions and seek clarity if/when needed on tasks.
• Learning and Flexibility - Desire to learn more about different facets of IT and have the willingness to try different roles and tasks as part of the rotational program.

Essential Responsibilities:

• This rotational program will progress the intern through 3-4 different teams in IT. Some examples include:
  • As part of the business planning Office, the intern will:
    • Provide administrative support to Project Managers with planning meetings, taking notes, identifying and following up on actions in support of projects, aggregating statuses, preparing reports, etc.
    • Draft communication deliverables (email, presentations, intranet updates, etc.).
    • Assist with plans to ready the organization for technology/process changes, including working with learning management tools.
  • As part of the delivery team, the intern will:
    • Audit testing for the ERP
    • Gather and track updates for large programs (e.g. Oracle implementation); assist project team members with project coordination, note taking, meeting scheduling
    • Assist with data migration of attachments and historical quality incidents
    • Provide plan for decommissioning Intelex SharePoint sites, Teams, Learning / training materials, etc.
    • Draft communication deliverables and surveys for RenewABLE employee resource group
    • Collaborate with team and present proposal for re-designing the Accessibility SharePoint site
  • As part of the service management team, the intern will:
    • Install software
    • Maintain entitlements in ServiceNow
    • Work with Service Desk (level 1) to audit software entitlements
    • Maintain license portals
    • Image computers
    • Assist with inventory management of IT hardware for the manufacturing plants
    • Troubleshoot
    • Review and update processes and procedures
• Upon the completion of this internship, the intern is required to present their accomplishments and project summary to the leadership team.

Reporting Relationships:

• No direct reports

Travel:

• Travel between the First Solar Manufacturing Campus in Perrysburg Only.

Estimated Salary Range:

• $18 - $24/Hour

Physical Requirements:
Office Physical Requirements:
All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. First Solar is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check and any other tests that may be required.
Equal Opportunity Employer Statement: First Solar is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.