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SalaryJob description
This role will revolve around customer and/or driver support through answering phones, taking payments, making collections calls, ensuring assets are picked up and returned in a timely manner, and account maintenance duties for several different companies. The successful candidate will work alongside other Support Specialists and report directly to the department manager.
To be considered for this role, you must complete the application and required assessments.
Responsibilities:
- Answering phones
- Processing payments
- Making collection calls
- Weekly billing
- Data entry
- Monitoring email, texts, and other communication platforms
- Performing other office-related tasks
Qualifications:
- Detail-oriented
- Typing skills
- Strong people skills
- Not easily flustered by difficult customers
- Team oriented
- Ability to prioritize and multitask
- You will be required to learn our rental software
Location & Commitments
- Permanent, full-time role based in Salisbury, NC.
- Our office hours are Monday – Friday, 8:45 AM – 5 PM
Other
- Compensation: $17 - $20 Per Hour
- Health Insurance
- 401K
- Paid Vacation
- And more!
About Us
Our purpose is to provide rent-to-own solutions for consumers across the United States. At Upward Management Group, LLC we strive for excellence and outstanding client services. Over the past 10 years, our founder has built a company founded on transparency, feedback, and family. As a result, we offer a collaborative environment, full of growth and inclusiveness. Come and join our exciting culture!
Visit our website at www.upwardrto.com for more details!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 41.25 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Experience:
- office: 1 year (Required)
- inbound CRS: 1 year (Preferred)
Ability to Relocate:
- Salisbury, NC 28147: Relocate before starting work (Required)
Work Location: In person
