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Form of work
SalaryAbout us
We are a wholesale athletic equipment and clothing distributor to schools and colleges.
Our work environment includes:
- Modern office setting
- Growth opportunities
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to customers when appropriate
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Perform data entry and maintain accurate customer records
- Analyze customer needs and provide appropriate solutions or recommendations
- Communicate effectively with customers to ensure a positive experience
- Collaborate with team members to achieve department goals
Qualifications:
- Fluent in English
- Previous experience in customer service or sales preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive pay and benefits package. Join our team of dedicated professionals and make a difference in the lives of our customers. Apply today!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Health insurance
- On-the-job training
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
People with a criminal record are encouraged to apply
Work Location: In person
