Job Description
Position: Customer Service/Sales Associate Team Member
About DK Sandler Bros.: Established in 1945 in Los Angeles, CA, DK Sandler Bros. specializes in manufacturing and distributing a wide array of cleaning, wiping, safety, and paper products. With a robust presence in Southern California and a nationwide distribution network, we pride ourselves on fostering individual success through team effort, making our work environment both rewarding and integral to personal achievement.
What We're Looking For: An enthusiastic and skilled Customer Service/Sales Associate with a knack for problem-solving and a passion for excellence in customer interactions. You'll be a vital part of our team, dedicated to providing comprehensive support to our sales representatives and clients across all regions.
Qualifications:
- Exceptional communication skills, with a pleasant demeanor over the phone.
- Proficiency in Spanish is advantageous.
- Strong computer literacy, with expertise in Outlook, Word, and Excel.
- Outstanding organizational and time management skills, capable of multitasking efficiently.
- 1-3 years of experience in sales/customer service.
- A high school diploma or equivalent.
Responsibilities:
- Assist outside sales representatives and provide stellar customer service support.
- Administrative support to the Sales Manager.
- Efficient handling of orders, including pricing and processing.
- Maintain and update customer account information.
- Manage quotes and bids for sales representatives.
- Cultivate and sustain relationships with customers and vendors.
- Engage in prospecting for new clients and re-engaging dormant accounts.
- Strive to upsell and increase order values whenever feasible.
Compensation Package:
- Competitive hourly wage of $18.00-$20.00.
- Sales territory override commission.
- New customer acquisition bonus.
- Comprehensive health coverage post-probationary period.
- Vacation accrual following the probationary phase.
Join Our Team: If you're eager to contribute to a team that values personal achievement and the collective success of the company, we would love to hear from you. This position is open for immediate hiring.
Application Process: Please email your resume to GS@sandlerbros.com, mentioning the position you're applying for. We're excited to explore the possibility of you joining our team at DK Sandler Bros.
Thank you for considering a career with us. We look forward to the potential of working together!