Customer Service/Order Processor

Titan Worldwide is a fast growing 3PL looking for a energetic, detailed oriented Customer service representative to join our team.

Duties will include:

• Clarifies order entry submissions via email, telephone
• Basic order processing abilities - actioning orders, printing labels, creating BOLs, tracking shipments. Sorting labels, filing, scheduling pick-ups.

• Consistently processes orders in an accurate and timely manner, minimizing delays from receipt date to scheduling

• Ensures orders received are proofread for accuracy (quantities, colors, part numbers, ship dates, etc.) after order entry

• Provides the required timely follow-up to order entry submissions when information is pending and is unable to process the specific order

• Generates a variety of operational reports including commissions, order performance, daily totals and order maintenance as required

• Run daily Reports for team review and identify necessary actions to be taken

• Review Order Entry Audit Report and address and document issues accordingly

The ideal candidate will possess:

• High school diploma or equivalent

• At least 1+ years of order entry experience

• Previous manufacturing industry is a huge plus!

• Strong attention to detail, with great research and audit based skills

• Proficiency in all MS Office Suite

If you are interested in this job, please apply now!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Santa Fe Springs, CA 90670: Relocate before starting work (Required)

Work Location: In person