Customer Service/Call Center (Bank/Financial Services)

Title: Customer Service Representative

Location: Lake Mary Florida 32746

Duration: 12 months contract to hire

Work Schedule First shift

Job Details

• Provides complex analytics and reporting services, working to improve and automate Client Processing systems. Manages moderate to complex external client issues. Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
• Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner

Job Types: Full-time, Contract

Salary: $23.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer Service/Call Center: 2 years (Required)
• Bank/Financial Services: 1 year (Required)

Work Location: In person