Customer Service Professional

CornerStone Staffing is hiring for a Customer Service Professional for a late US specialty pharmacy located in Jacksonville, FL

We are seeking someone with great Customer Service and problem solving experience to join the ranks at our client.

APPLY NOW - DON'T WAIT

Location: Jacksonville, FL 32256 *Onsite*

Pay: $27

Schedule:Monday - Friday, 7:30am - 4pm (EST)

Job Description:

• Reviewing and process DEA 222 forms within provided procedures and guidelines

• Assess service level reporting and communicate impacted orders to customers, account managers, and other intersections

• Interface directly with Sales, Pharma, and Regulatory as a strategic partner offering creative solutions to complex ordering issues

• Utilize 222 Imaging Software and established procedures to process DEA 222 forms within the defined parameters

• May be responsible for managing and logging customer/sales calls received through the controlled substance phone queue

• Execute inventory support upon request including but not limited to returns, expedited deliveries, onetime special order requests, and substitute item suggestions

• Assist with order tracking and report updates utilizing current system tools

• Manage all purchasing tasks associated with controlled substance projects

• Collaborate with key intersections in developing and implementing new processes as deemed necessary by management

Qualifications/Requirements

• Microsoft Excel skills

• 2+ years of experience in Customer Service/call center

• Ability to work independently with minimal Supervision

• High School Diploma/GED

• 2+ years of recent office/administrative experience

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job

• If you are NOT currently registered with CornerStone Staffing, click the Create Accountbutton to complete the application