customer service warehouse.

The Customer Support Specialist acts as a liaison between suppliers and end customers with services and offerings throughout the supply chain. The Customer Support Specialist also helps build and foster the relationship between the supplier, end customer, and our business with high quality customer service, while maintaining the highest performance standards. ...

Responsibilities:
Build, manage, and foster strong positive relationships with customers (supplier and OEM) by providing the support they need related to warehousing, logistics, inspection, and other services.
Maintain the customer's account while preserving customer confidentially.
Handle general inquiries, address complaints, provide solutions to resolve issues as they arise.
Provide support by tracking, receiving, inventorying, and shipping customer inventory in WMS.
Maintain supplier customer inventory and records accurately.
Systematically segregate, coordinate, and manage disposition non-shipable material.
Create customer specific documents relating to unique projects and requirements.
Build and send customer specific reports.
Prepare and send Advance Ship Notices (ASN) and/or invoices to end customer, both manual and EDI.
Conduct, investigate, and reconcile cycle counts and annual physical inventory.
Monitor and communicate supplier inventory levels and supplier delivery performance indicators.
Other duties and/or responsibilities as assigned
Working hours: 7:00 AM - 4:30 PM
Skills:
Managerial or Supervisory experience preferred.
Education:
High School
Experience:
1-4 years
Qualifications:
Energetic, friendly, and professional attitude
Strong interpersonal skills; written, verbal, and in a group setting.
Work well under stress and deadlines; understand how to prioritize and multitask.
General understanding of warehousing methods and shipping procedures.
Proficiency using computerized inventory control systems and Microsoft Office Suite
Exceptional organizational skills and ability to discern which methods and systems to use per customer requirements.
Proven record of job diligence and attendance
Please apply with an up to date resume

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).