Job Description
One of the most recognized 3PL companies in the country is looking for a dynamic individual to fill the role of Warehouse Customer Service Representative for their Mt. Pleasant warehouse. Shift is 7:00am-3:30pm and hourly rate is $18/hr. Your everyday duties will resemble something like this:
- Serve as the primary point of contact for customer inquiries via phone, email, and in-person interactions.
- Provide accurate and timely information regarding product availability, order status, and shipping logistics.
- Coordinate closely with warehouse operations to fulfill customer orders and resolve any issues that may arise.
- Maintain a professional and courteous demeanor in all interactions with customers and colleagues.
- Assist in maintaining accurate records and documentation related to customer orders and inquiries.
Requirements:
- Prior experience in logistics or warehouse operations is highly preferred.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
- Excellent problem-solving abilities and a proactive approach to Customer Service.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in basic computer applications and data entry skills.