Customer Service Trainee

Our team is taking the professional fundraising world by storm. Our Pittsburgh area based team is expanding to meet client demand, and has an immediate opening for a Full Time Customer Service Trainee. Our business was founded on the idea that creating meaningful relationships directly with our clients target customer base is the key to exceeding expectations. The ideal Customer Service Trainee will be outgoing, love working as part of a team and excel in a high energy, fast paced environment.

Customer Service Trainee Responsibilities:

• Handle all on-site marketing, sales and Customer Service logistics
• Facilitate donations from potential customers by providing informational presentations
• Work with fellow Sales & Customer Service Associates to successfully execute each promotional campaign
• Maintain a clean and professional image at all times
• Stay up to date with all client information, their non-profit status and community initiatives
• Participate in group training opportunities

Customer Service Trainee Skills & Qualifications:

• At least 1 year of experience in a Customer Service or client service related role
• Some college coursework in a related field preferred but not required
• A desire to be in a leadership and mentoring role
• A drive to grow with a company and develop long term career opportunities
• An open mind and willingness to continue learning new concepts and strategies

Customer Service Trainee Benefits:

• Both one on one and group training
• Hands-on opportunities to practice and build professional skills
• Traveling opportunities
• Industry related conferences

Job Type: Full-time

Pay: $600.00 - $1,000.00 per week

Benefits:

• Paid training

Compensation package:

• Uncapped commission

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person