Customer Service Specialist

Bonney Staffing has partnered with a local company that is a friendly, neighborly, professional banking team that puts customers and the community first. We invite you to explore a career at Kennebec Savings Bank. We are committed to creating an excellent working environment for our employees, as they provide a great banking experience for our customers. Our employees truly make a difference with our customers and our communities. This is a cross-trained position for Customer Service Representative and Teller duties, with additional knowledge of consumer loan products. This position is responsible for but not limited to accurately and courteously meeting new and existing customer account needs, actively supporting and cross-selling bank products/services, maintaining accurate cash and transaction records, responding to general consumer loan requests, and for performing other branch management functions as assigned. 

The Customer Service Specialist  job in Portland, ME is responsible for having a thorough understanding of current KSB products and services.  Actively utilize as many bank products and services as possible in order to fully understand their features and benefits and to be able to communicate effectively with customers and prospective customers.

 You’ll have a solid understanding on how to access mobile banking, pop money, bill payment, bank products/services to customers to meet their needs. This is a full-time position.  

Customer Service Specialist Qualifications: 

• Bachelor’s degree or equivalent work experience.

• 1 to 3 years branch banking experience as a teller/head teller and customer service representative.

• Other customer service experience is desirable.

• Computer literate, with specific experience in word processing and spreadsheet applications.

Customer Service Specialist Details: 

• Monday-Friday 8 AM - 4:00 PM

• Pay Rate: $23/hourly

• Start Date: ASAP

Customer Service Specialist Benefits:

• Health and prescription coverage (while on assignment through Bonney)

• Benefits offered by the employer once hired permanently 

• Dental Insurance

• Retirement plan: 401k/Pension

• Tuition Support

• Ask us about our $$Referral Bonus Program$$