AddressMr. Handyman of Greater Tulsa is growing. And we are hiring!
We are searching for a Customer Service and Scheduling Professional looking for a career with a growing and successful locally owned company. Mr. Handyman is one of the most well-respected home repair and maintenance service companies in the country. We support local residents and companies with high quality repair and modification services backed by a
state-of-the-art business system called Service Titan.
Your Responsibilities as a Customer Service Representative/Scheduler include:
- Lead Management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals.
- Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through projects and assist with managing their expectations for various repair and maintenance projects.
- Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way–a repeatable process that makes it easy to impress the customer every time.
To Succeed in this role:
- Be highly organized and detail oriented.
- Possess excellent customer communication and independent work skills.
- Deliver solutions and be a self-starter.
- Have computer experience with Office and Excel.
Job Requirements:
- Live within the service area.
- Have 2+ years of Customer Service and scheduling experience. Service Titan experience is a plus.
- Complete a background check.
- Professional communication and phone skills.
Benefits:
- Competitive Pay with advancement opportunities.
- Health, Dental, and Vision Insurance.
- Paid Time Off.
- Paid Holidays.
- 401(k).
Remember, we are looking to hire the best. If that is you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. The job description is meant to describe the general nature and level of work being performed.
