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SalaryResponsibilities and Requirements:
- At all times must maintain a positive, empathetic and professional attitude toward customers.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you are prepared to answer questions in a professional manner.
- Communicating and coordinating with colleagues as necessary.
- Must be a multi-tasker in a fast-paced environment.
- Process and follow-up with claims.
- Order Entry.
- Professional Writing Skills.
- Must have a history of good work record.
- Team Player a must.
Experience Needed:
- A minimum of 2 years of experience in Customer Service/claims.
- Microsoft Word and Excel experience
- Experience in AS400 or CAMS is a plus.
- Looking for a multi-tasker under pressure.
Education:
- High School Diploma or GED required.
This person will need the flexibility to train in Rome, GA. The position will move to our Dalton, GA location in July.
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
