Address
Form of workAir Flo Heating Co. is the Olympic Peninsula's largest and most experienced heating contractor, with more than 24,000 successful system installations since 1974. We believe that comfort and safety are the most important concerns for your home and have designed our business to meet these concerns.
Currently, we have an immediate need for a Customer Service Representative who will provide a variety of administrative support tasks, including answering phones, taking messages for other office staff, greeting visitors, mail distribution, booking sales estimates, and general miscellaneous office duties.
What we have to offer:
- Professional advancement opportunities
- Competitive wages
- Excellent benefits
- Retirement with company match
- Great place to live and raise a family
- Paid holidays, vacation, sick leave
Required Qualifications:
- High school diploma or GED
- Proficient with Microsoft Office and Google apps
- Excellent Customer Service skills
- Ability to prioritize and multitask
- Ability to follow written and verbal directions
Preferred Qualifications:
- Associate degree in Communications or Business
- Familiarity with multi-line telephone systems
- Knowledge of HVAC-related software
- Type 45-60 WPM
Work Hours: 8:00 am - 5:00 pm (1 hour lunch)
Pay Scale: $20.00 - $25.00 per hour
Position Responsibilities:
- Stock employee forms
- Keep files and logs up to date
- AR billing with AP, sending reminder notices
- Job invoicing and logging
- Batch credit card deposits
- Marketing content for the website
- Scheduling installations, cleanings, and repairs
- Provide backup support for dispatch and reception as needed
- Other duties as assigned
