Address
Form of work
SalaryNOTE: THIS IS A TEMP TO HIRE POSITION.
QUALIFICATIONS: High School Diploma or GED required. Two-years of college preferred.
ESSENTIAL JOB FUNCTIONS:
- Responds to inquiries from Outside Sales staff concerning part numbers, availability of cable, lead times and price.
- Provides technical guidance related to products.
- Researches part numbers and order history.
- Prepares quotes & creates new customer accounts.
- Enters orders in Axiom.
- Reviews customer purchase orders.
- Investigates pricing discrepancies.
- Acknowledges orders and tracks customer orders to ensure delivery to customer.
- Follows back orders to completion and resolution.
- Investigates claims and prepares return authorizations.
- Completes blanket orders and line reductions.
- Completes all required documentation. Files documentation as appropriate.
- Prepares and submits weekly report.
- Performs other duties as assigned.
- Understands and incorporates practices related to the aspects of safety and good housekeeping.
- Is familiar with the TFC Quality and Environmental Policies and understands the impact of his/her job performance upon the quality of our products and the environment.
Job Types: Full-time, Temporary
Pay: $16.00 per hour
Expected hours: 40 per week
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Chatham, VA 24531 (Required)
Work Location: In person
