B&B Trailers and Accessories is a family-owned business that specializes in truck accessories and trailer products and repairs. We are looking for a Customer Service Representative who can provide excellent service to our customers and assist them with their needs.
As a Customer Service Representative, you will be responsible for:
- Greeting customers and answering their questions about our products and services
- Recommending the best solutions for their truck and trailer needs
- Processing sales transactions and issuing invoices and receipts
- Scheduling appointments for installation, repair, or maintenance services
- Handling customer complaints and resolving issues in a timely and professional manner
- Maintaining a clean and organized work environment
To be successful in this role, you should have:
- Some mechanical experience or knowledge of truck and trailer parts and accessories
- Familiarity with truck caps, tonneau covers, boat trailers, and other tow behind trailers
- Excellent communication and interpersonal skills
- A friendly and positive attitude
- Self-motivation and initiative
- Ability to work independently and as part of a team
We offer:
- Competitive pay with weekly overtime
- Paid time off and paid holidays after one year
- A supportive and fun work environment
- Opportunities for growth and development
If you are interested in joining our team, please send your resume and cover letter to ryan@bbtrailersinc.com. We look forward to hearing from you!