Customer Service Representative

Are you ready to make a difference?
For over 40 years, our company has provided alarm monitoring services to homes and businesses across the country. Every day our employees make a difference by providing almost 4 million subscribers with a lifeline during some of life’s most challenging situations.

If you like to help others, can remain calm during adverse situations, and want to be a part of a community of caring professionals, then you’re in the right place!

Incentive Details:
– Starting pay is $16.00 /hr
– Pay increase to $16.50 after reaching level 5 dispatcher
– Pay increase to $17.25 after reaching level 6 dispatcher
– Weekly pay, consistent cash flow, first paycheck is not held

Qualifications:
– No experience necessary
– High School Diploma or GED
– Good telephone voice and etiquette
– Ability to clear a background check and drug screening

Your Job Duties:
– Notify customers and authorities about alarm activations
– Answer inbound phone calls related to alarm activations

What we’re doing to keep you safe:
– Minimizing in-person contact during the hiring process
– Limiting orientation & training class sizes
– Maximizing social distancing efforts at all offices

What we have to offer:

– Flexible Schedules
– Weekly Pay
– Paid Training at full wage
– Pay Raises
– Paid Sick Time
– Paid Vacation
– Opportunity for advancement (100% of our management team are former dispatchers)
– Tuition Reimbursement, offered annually for F/T and P/T employees
– Health, Dental, & Vision insurance after 90 days
– 401(k) w/ up to 8% Company Match

We are currently hiring for full-time positions on the following shifts:

• 3 p.m. to 11 p.m.
• 11 p.m. to 7 a.m.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Evening shift
• Night shift
• Overnight shift

Weekly day range:

• Rotating weekends
• Weekends as needed

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Williamstown, NJ 08094: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person