Customer Service Representative

Responsibilities:
- Analyze customer needs on a face to face basis and provide appropriate solutions
- Maintain accurate and detailed records of customer interactions
- Handle customer inquiries and resolve complaints in a professional and timely manner
- Collaborate with other team members to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies

Qualifications:
- Excellent communication skills, both verbal and written
- Strong problem-solving and analytical abilities
- Ability to multitask and prioritize tasks effectively
- Customer-oriented mindset with a focus on delivering exceptional service
- Proficient in using computer systems and software applications
- Previous experience in Customer Service or related field is preferred, but not required

Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. As a representative of our company, you will play a crucial role in providing excellent Customer Service and building positive relationships with our valued customers. We offer competitive compensation, opportunities for growth, and a friendly work atmosphere. Apply now to join our team!

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person