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SalaryGreenstar/RighTime Home Services, a subsidiary of ARS/Rescue Rooter is one of the fastest growing companies in North America, providing heating and air conditioning services to our customers. We currently have an excellent opportunity for a Customer Service Representative to join our team.
This friendly professional will answer customer calls within a busy call-center environment, schedule Customer Service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.
We Offer:
- $19 - 22/hr. depending on experience
- Comprehensive benefits package including medical, dental, vision & life insurance
- $5 a week medical plan option with Health Saving Account and annual company contribution
- Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family
- 401(k) plan with company match
- 13 days paid time off and 8 paid holidays
- Quality, comprehensive training programs
- Potential to fast-track your career into management!
- Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
- Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
- Ability to thrive in a fast-paced environment
- A strong degree of self-motivation to provide exceptional Customer Service
- Demonstrated listening and verbal communication skills
- Proven ability to meet and exceed set goals
- Experience gathering customer information and keying it into a computer
- Ability to provide an exceptional Customer Service delivery with both inbound and outbound customer calls.
- Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
- Must report daily to our office, this is not a work from home opportunity.
- Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)
- Service-industry experience a plus
- Bilingual English/Spanish fluency a plus
- All candidates are required to undergo pre-employment drug screen and background checks.
If you are interested in joining our winning team, please apply today!
All candidates are required to undergo pre-employment drug screen and employment background checks.
Greenstar/RighTime, a subsidiary of ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
