Customer Service Representative

Customer Service Representative

Duties:
- Handle incoming customer inquiries and provide accurate and timely responses
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges in a timely manner
- Maintain customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow up with customers to ensure their needs are met

Experience:
- Previous experience in a Customer Service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in using computer systems and software applications
- Experience with outbound calling is a plus

At our company, we value our customers and strive to provide exceptional service. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. If you are a motivated individual with excellent communication skills and a passion for helping others, we would love to hear from you.

To apply, please submit your resume highlighting your relevant experience. We look forward to reviewing your application.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Ability to Commute:

• Kansas City, MO 64110 (Required)

Work Location: In person