Address
Form of workJob Description
SUMMARY:
You will love this job!Our client, an up-and-coming cosmetics brand, has an opening for aCustomer Service Representative at its Chandler-based headquarters.This company is growing and gaining national attention for its brands and products.
The primary role of the Customer Care Specialist is to guarantee satisfaction and deliver expert support to both licensed nail professionals and retail clients. They serve as advocates, collaborating with internal teams to meet and understand the technical needs of clients. Additionally, they aid in recognizing opportunities for upselling, offer education, manage client inquiries and issues, gather and analyze data, and enhance the overall customer experience.
JOB TYPE:
- Full Time
LOCATION:
- Kyrene and Chandler Blvd
- Phoenix, AZ 85226
SUMMARY:
SHIFT:
- Monday through Friday from 8 am to 5 pm.
PAY:
- $21.00 / hour.
REQUIREMENTS:
- High School Diploma or GED
- Strong Customer Service skill set
- Excellent communicator (both written and spoken)
- 2 years of prior Customer Service experience
- Knowledge of online shopping and eCommerce
- Experienced and comfortable with Word, Excel, and Outlook
- Empathetic and accountable
- Confident and outgoing
- Able to find creative solutions to the customer's problems
- Must be dependable, reliable, and have a great work ethic
JOB DUTIES:
- Communicates with customers, addresses customer concerns, and finds creative solutions to meet the customer's needs
- Answers telephone and emails and provide information over the phone or via email.
- Works to meet the client’s expectations through superior Customer Service.
- Learns about the company's products and shares this knowledge with the customers.
- Tracks customer conversations in the company systems.
If you are qualified, available, and interested, please contact us today.
morris@corporatejobbank.com
Phone and Text480.966.0709
When texting, please include your name and reference “Phoenix Order Picker”
(#IND1)
High School Diploma
High School Diploma or GED Strong Customer Service skill set Excellent communicator (both written and spoken) 2 years of prior Customer Service experience Knowledge of online shopping and eCommerce Experienced and comfortable with Word, Excel, and Outlook Empathetic and accountable Confident and outgoing Able to find creative solutions to the customer's problems Must be dependable, reliable, and have a great work ethic
