Customer Service Representative - Event Promotions

We're seeking an enthusiastic individual to provide exceptional Customer Service while promoting and supporting events.

Key Responsibilities:

• Serve as the frontline representative for customers during events and promotions.
• Engage with event attendees, providing information, assistance, and ensuring a positive experience.
• Handle inquiries, resolve issues, and address customer concerns in a professional manner.
• Promote and upsell event features, products, or services to attendees.
• Collect feedback and insights from customers to improve future events.
• Collaborate with the events team to ensure smooth execution and customer satisfaction.

Requirements:

• Strong communication and interpersonal skills.
• Previous experience in Customer Service or event support is preferred.
• Ability to work efficiently in a fast-paced, dynamic event environment.
• Excellent problem-solving skills and a customer-focused approach.
• Enthusiasm for events, promotions, and engaging with diverse audiences.

Benefits:

• Opportunity to work in a vibrant and exciting event environment.
• Exposure to various events and promotional activities.
• Room for growth and advancement within the events or Customer Service field.