```Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has strong communication skills. Responsibilities: - Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and requests - Provide accurate and timely information to customers regarding products, services, and policies - Analyze customer needs and recommend appropriate solutions - Maintain customer records and update information as needed - Resolve customer complaints or issues in a professional and efficient manner - Collaborate with other team members to ensure customer satisfaction - Follow company guidelines and procedures for Customer Service Experience: - Previous experience in Customer Service is preferred but not required - Excellent phone etiquette and communication skills - Ability to analyze customer needs and provide appropriate solutions - Strong attention to detail and problem-solving skills - Multilingual abilities are a plus, particularly fluency in English and Spanish Location: This position is located in . Customer Service: Providing exceptional Customer Service is at the core of our business. We strive to exceed our customers' expectations by delivering personalized assistance and resolving any issues they may encounter. As a Customer Service Representative, you will play a vital role in maintaining our reputation for outstanding service. If you are a motivated individual with a passion for Customer Service, we encourage you to apply for this position. We offer competitive compensation, opportunities for growth, and a supportive work environment. Join our team today!```
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Greensboro, NC 27409: Relocate before starting work (Required)
Work Location: In person