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Form of work
SalaryWe are searching for an organized and empathic veterinary client Service Representative to join our team. The veterinary receptionist's duties include scheduling appointments, issuing invoices, and receiving payments after consultations. You will also be required to inform the veterinarian of any emergency cases that arise.
To be successful as a veterinary CSR, you should ensure that our office remains presentable at all times. An outstanding veterinary receptionist will provide comfort to human and animal clients when in distress.
Veterinary CSR Responsibilities:
- Greeting and welcoming patients with sincerity.
- Answering telephone calls and returning e-mails.
- Scheduling appointments using our designated software.
- Informing the veterinarian on a call of any emergencies that require urgent attention.
- Issuing invoices for treatment and prescribed medication after each consultation.
- Receiving and verifying payments after each consultation.
- Informing the veterinarian on-call about possible instances of animal abuse or neglect.
- Update their records and owner information
- Liaising with courier services and laboratories to ensure that samples are delivered and collected on time.
Veterinary CSR Responsibilities:
- Highs school diploma or equivalent.
- Previous administrative experience, preferably within a healthcare setting.
- Familiarity with veterinary medical billing software is advantageous.
- Intermediate computer proficiency.
- Basic arithmetic skills.
- Ability to maintain confidentiality.
- Excellent organizational, time management, and multitasking abilities.
- Personable, empathic disposition.
- Capacity to work well during distressing situations.
- Ability to work shifts, on weekends, and on public holidays, as needed.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Flexible schedule
Experience level:
- Under 1 year
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
