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Client Care Specialist / Medical Receptionist
Location: Smyrna, GA
Salary: $15 - $20 per hour
Job Type: Full Time, Mon-Fri
Qualifications:
As the first and last person our amazing clients see when they enter and leave our clinic, the Client Care Specialist position is one of the most important roles in our clinics! We are looking for a socially poised, enthusiastic, accurate, and assertive team member to join our FYZICAL family! Our ideal candidate should be comfortable coordinating our patient’s specialized treatment appointments, verifying and explaining insurance benefits, answering phones and emails, and collecting and explaining financials.
As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. You will also have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Client Care Specialist job opening today!Responsibilities
Client Care Specialist / Medical Receptionist
Location: Smyrna, GA
Salary: $15 - $20 per hour
Job Type: Full Time, Mon-Fri
Qualifications:
- High School Degree or equivalent (required)
- Medical Receptionist Experience (preferred)
- Customer Service Experience (required)
- Employer Paid Health Insurance
- Paid Holidays and Time Off
- Bonus Pay
- Professional Development Assistance
As the first and last person our amazing clients see when they enter and leave our clinic, the Client Care Specialist position is one of the most important roles in our clinics! We are looking for a socially poised, enthusiastic, accurate, and assertive team member to join our FYZICAL family! Our ideal candidate should be comfortable coordinating our patient’s specialized treatment appointments, verifying and explaining insurance benefits, answering phones and emails, and collecting and explaining financials.
As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. You will also have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Client Care Specialist job opening today!Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and physicians
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect/open mail; distribute mail to proper areas/people
- Send benefits paperwork to billing companies
- Handle all scheduling and ensuing communication
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Verify Insurance and track insurance-covered visits; take copayments
- Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
- Communicate with the office manager and clinicians about scheduling/patient arrival
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
- H.S. graduate or GED certificate
- Up-to-date DL and a dependable vehicle
- Excellent at handling details, communicating and multitasking
- Great demeanor, strong integrity and compassion
