USA FAMILY MOVING is a premier moving company within the state of Georgia. We are looking for top notch CUSTOMER SERVICE REPRESENTATIVES (CSR)!
Customer Service Mission: Helping our customers during the most stressful moment of their lives by educating them on all aspects of the relocation process and how we will be able to help them meet their unique needs while providing over the phone quotes to for all of their moving needs.
Our CUSTOMER SERVICE REPRESENTATIVES (CSR)will be:
- Pursuing and following through on new and existing customers to affect more business and higher closing ratios.
- Coordinating closely with customers and internal staff to ensure the customer receives exceptional service.
- Upholding the company’s standards for excellence and commitment to service in the interest of maintaining client satisfaction and an impeccable reputation.
- Creating, updating, and maintaining appropriate records concerning sales efforts, bookings and cancellations.
Our CUSTOMER SERVICE REPRESENTATIVES (CSR) position requires:
Full Time Only
- Monday thru Friday 8am to 7pm with alternating Saturday's/Sunday's 10am to 7pm
JOIN OUR FAMILY MOVING TEAM- LOOKING FOR THE BEST CUSTOMER SERVICE REPRESENTATIVES!
Job Requirements
- Passionate About Helping People
- High ENERGY!
- Love to Multi-Task
- Thrive in a Busy Environment
- Great Phone Etiquette & Voice
- Professional & Excellent Communication Service Skills
- Professional Behavior & Demeanor
- Leader Mentality/Team Worker/Builder
- Self-Motivated/Performance Driven
- Adaptable
- Access to Reliable/Punctual Transportation
- NO COLD CALLING
- Good Background
- Good MVR
- Reliable Transportation
- Experience A Plus- We Will Train
CUSTOMER SERVICE REPRESENTATIVES (CSR) Work Requirements
- Prior Experience Is A Must
- Paid Training
- Minimum of 1 Year Sales Experience within the Moving and Storage Industry
- High School Diploma or GED Minimum
Benefits
- Major Growth Potential
- Management Options
- Competitive Starting Rate
- Eligible for Commission/Bonuses
- Employee Discounts
- Workplace Perks Such as Food/Coffee
SUBMIT YOUR RESUME TODAY FOR REVIEW & START A NEW CAREER ASAP- LOOKING TO HIRE IMMEDIATELY!!
ANY QUESTIONS PLEASE CALL 770.599.7228 ASK FOR GREYSON
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: 35 – 45 per week
Experience level:
- 1 year
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Application Question(s):
- How soon are you looking to start?
- What makes you a great candidate for this position?
Education:
- High school or equivalent (Preferred)
Experience:
- Sales: 2 years (Required)
Ability to Relocate:
- Alpharetta, GA 30005: Relocate before starting work (Required)
Work Location: In person