Company

Westside Veterinary ClinicSee more

addressAddressFlagstaff, AZ
type Form of workFull-time
salary Salary$17.61 - $21.20 an hour
CategoryEducation/Training

Job description

Opening & Closing Procedures

-Starting up and shutting down computers and programs.

-Pulling charts for the following day.

-Counting cash drawer, preparing deposit, batching credit card terminal, and exporting reports.

-Ensuring that the physical state of the front area is in excellent condition and assisting in cleaning or maintenance if necessary.

Client Communication

-Keeping a positive attitude and friendly composure with all clients and employees.

-Answering phones and scheduling appointments.

-Assisting with medical inquiries if the situation allows.

-Maintaining online text communications from clients.

-Appointment reminders and confirmations.

Appointment Scheduling

-Selecting correct date, time, and doctor for each particular appointment.

-Using tactical judgement to decide the severity of a situation.

-Editing and maintaining daily schedule as needed.

-Setting up and acquiring all necessary information for euthanasia appointments.

-Setting up surgeries and providing necessary information to owner.

Check-ins & Check-outs

-Greeting clients and assisting them in a timely manner.

-Creating and locating patient charts.

-Filling in check-in information and any necessary notes upon patient arrival.

-Using computer system, cash drawer and/or credit card terminal to process transactions.

-Preparing and dispensing product as necessary.

-Accepting returns and applying credit when acceptable.

Recordkeeping

-Taking detailed notes of every conversation and interaction with clients, doctors, technicians, pharmacies, and other clinics or specialty centers.

-Creating records for every prescription filled or requested.

-Ensuring that recorded messages are delivered to the recipient in a timely manner.

-Transferring records from online platforms to the main recordkeeping system.

-Reviewing, filling in, and filing charts.

Filling & Checking Prescriptions

-Approving and denying refill requests based on particular requirements.

-Calling prescriptions into outside pharmacies and documenting each detail.

-Creating new prescriptions per the instruction of a doctor.

-Physically filling prescriptions with knowledge, care, and precision.

Pharmaceutical Fax Requests

-Receiving, approving, and faxing request for prescriptions from other pharmacies.

-Allocating request to the correct doctors and ensuring a quick response.

-Maintaining communication with other pharmacies in regards to particular requests.

Financial Responsibilities

-Sales, refunds, and returns.

-Daily cash and check deposits.

-Cash and credit transaction balancing.

-Weekly bank deposit preparation.

-Record batching, exporting, and recording.

Job Type: Full-time

Pay: $17.61 - $21.20 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Experience level:

  • 1 year

Shift:

  • 10 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to Commute:

  • Flagstaff, AZ 86001 (Required)

Ability to Relocate:

  • Flagstaff, AZ 86001: Relocate before starting work (Preferred)

Work Location: In person

Benefits

Health insurance, Dental insurance, Paid time off, 401(k) matching
Refer code: 8997711. Westside Veterinary Clinic - The previous day - 2024-04-13 01:25

Westside Veterinary Clinic

Flagstaff, AZ
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