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Form of workJob Description
Position:Customer Service Specialist Location: Raleigh, NC
Job Id: 1831 # of Openings: 1
Redi Carpetis seeking a full-time Customer Service Specialist with invoicing experience and a can-do attitude and team-player mindset. Customer Service Specialist will ensure that customer invoicing is processed in a timely and accurate manner.
This is an entry level position requiring 6 months to 1 year of experience. Salary is in-line with this experience and a high school diploma.
Starting Wage: $17.00 per hour
Responsibilities(include, but limited to the following)
- Process customer invoices daily
- Maintain customer invoice files
- Resolve invoicing discrepancies
- Generate corrected invoices when necessary
- Issue credits for corrected invoices and returned materials
- Keep track of all invoicing activity
- Process charge-backs for labor discrepancies
- Process warranty work orders
- Support the Customer Service Center team to fulfill team goals
- Assist with various tasks as requested by supervisor
Qualifications
- High school diploma or equivalent is required
- Team Player who is dependable and collaborative
- Billing, payroll, or invoicing experience preferred
- Strong Organizational Skills
- Excellent attention to details and problem-solving skills
- Ability to meet deadlines
- Basic computer skills
Redi Carpet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or other non-merit factor.
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During the last three decades, Redi Carpet has grown to be one of the largest suppliers of flooring to the apartment industry. The company is in the top 10 list of all flooring companies in the United States ranked by dollar volume.
Redi Carpet employs nearly 600 people in 33 cities and 24 states plus the District of Columbia.
