Customer Service Representative

Customer Service Representative – Phoenix, AZ

We’re hiring immediately and will train you! P.R.O.S. is seeking an entry-level Customer Service Representative to join our team in assisting with logistics and research. If you are new to the housing industry, we will train and mentor you to success.

Our ideal candidate will enjoy working in a fun office environment Monday-Friday from 8:30am – 5:00pm. Our cross streets are 7th Street and Camelback.

As a Customer Service Representative, you’ll support the team by using your research and follow-up skills to supply information while multitasking. You will work helping maintain spreadsheets which require dedicated support and maintenance. You will also be involved in various projects and assignments and may assist other areas and departments in the company as needed.

What You Can Expect

Pay: $21 per hour

Schedule: 8:30am – 5:00pm Monday – Friday

We offer a full range of benefits for your work/life balance which start upon hire.

They include the following:

• Medical
• Dental
• Vision
• Life Insurance
• Time Away including PTO, holidays and 2 Community Service Days

We’re looking for someone who can:

• Maintain elevated levels of professionalism and working to establish a positive rapport with every client/customer/property
• Research availability, pricing, and amenities for various properties
• Enter data and information into spreadsheets to create processes for maximum efficiency
• Establish relationships with various properties by calling and/or reaching out for information
• Make phone calls and internet inquiries with follow-up often needed

Qualifications:

• High school or equivalent (Required)
• Customer Service: 1 year (Preferred)
• Strong Verbal & Written Communication skills: 1 year (Preferred)

About Us

P.R.O.S. is a full-service relocation and temporary housing company with a specialty in Sports & Athlete housing and relocation. The acronym P.R.O.S. stands for Property Services, Relocation, Home Ownership and Sports Housing. We believe in solving every type of housing need by providing a full array of services from temporary to permanent housing while delivering exceptional living standards with intimate service.

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person