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SalaryABOUT US
We are a leading manufacturer and distributor of Pepsi-Cola, Mountain Dew, Bubbl’r and other popular beverage brands. Headquartered in Watertown, Wisconsin, we have seven production facilities across the Midwest. We are a privately held company that cares about our employees. The family culture is strong. There is respect for the work and respect for those who do the work.
ABOUT YOU:
We are looking for a Customer Service specialist to join our Shareholder Services team. This is an onsite position at our Watertown, Wisconsin location. The schedule will be more flexible with the potential to morph into a hybrid work model down the road. We are looking for someone who loves solving problems and creating long-term relationships. This is a great opportunity if you care deeply, genuinely, and passionately about Customer Service and about the role it plays in making a customer-centric team successful.
WHO WILL LOVE THIS JOB:
- You are a naturally upbeat, personable, friendly, and positive person.
- You bring solutions to the table, not just problems.
- You love to learn.
- You can juggle deadlines and customer demands with ease.
- You have infectious energy that draws people to you.
- You can work fast, and a little chaos doesn’t bother you.
WHAT YOU WILL DO:
In a nutshell, you are the face and voice of Wis-Pak. Our shareholders/customers look to you for help and answers. You are our frontline workers. You help develop, process, track, and communicate customer orders from import and entry to inventory allocation and scheduling, to dispatch and shipment, through fulfillment and delivery. We don’t expect you to know what this means; we will train you. What you must bring to the table is enthusiasm and willingness to learn.
THE MUST HAVES:
- High school diploma or equivalent
- Strong computer proficiency including Microsoft Office suite
- Efficient and accurate data entry skills
- Professional communication skills (both verbal and written)
- Good organizational, analytical, multitasking and problem solving skills
- A self-starter and go-getter
WHAT WE OFFER:
- Competitive pay
- Comprehensive health benefits
- Generous PTO & paid holidays
- 401(k) with company match
- Profit sharing
- Career training and advancement opportunities
Ready to apply? Click here: https://go.cultureindex.com/p/CkibeD2TeLEX
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
- 1 year
- 2 years
- Under 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Call center: 2 years (Preferred)
- Data entry: 1 year (Preferred)
Ability to Commute:
- Watertown, WI 53094 (Required)
Work Location: In person
