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SalaryJob description
Automated Health Systems is currently seeking motivated and team-oriented Customer Service Representativesfor full-time/part-time positions in the Nashville, TN area (located by Gaylord Opryland Resort & Opry Mills Mall area).
The primary responsibilities as the Customer Service Representativewill be frontline assistance to all applicants and members who contact the Service Center to apply and recertify for the TennCare Programs. Assisting members with reporting changes to their cases, filing appeals of eligibility denials and terminations, as well as responding to general member inquiries.
Customer Service RepresentativeJob Specifications:
- Team player with interpersonal communication skills and customer-focused attitude.
- Minimum 2 years’ experience in a Customer Service environment required.
- Strong PC proficiency (i.e., working with multiple computer systems) required.
- Associate’s Degree in social or behavioral sciences or related field preferred; High School Diploma required.
- Experience with health insurance/Medicaid preferred.
- Ability to maintain confidentiality and adhere to HIPAA requirements.
- Bilingual language skills (i.e., Spanish) a plus.
Service Center hours of operation: Monday – Friday; 7am – 6pm.
Additional Benefits include:
- Eligibility for up to a $400 hiring bonus!
- Eligibility for employee referral incentives up to an additional $400!
AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”
Job Types: Full-time, Part-time
Salary: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
- Work from home
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Hybrid work
Work Location: Hybrid remote in Nashville, TN 37214
