Address
Form of workCustomer Service Representative
Current and future positions in our Shelton and /or Belfair offices.
4/10 Work Schedule
Salary: Starting pay $4,236.61 & increases through a longevity step process to $5,560.27 per month.
The Customer Service Representatives act as the utility's representative to ensure our customers receive exceptional and efficient service. Assist customers by phone, computer and in person regarding changes in service, billing inquires, payment arrangements, and other utility services.
QUALIFICATIONS INCLUDE:
- Excellent Customer Service skills to communicate in a clear, effective and respectful manner with the general public and use excellent human relations skills as a representative of the PUD.
- Ability to exercise reasonable common sense and good judgment in the working environment.
- Possession of a valid WA State driver's license and a good driving record.
- Basic computer skills are required.
- Ability to operate all types of electronic office equipment.
- Accuracy in working detail is necessary while effectively managing time and assume a variety of responsibilities.
- A high school education or equivalent.
- Previous experience working in a Customer Service setting.
- English/Spanish bilingual encouraged to apply.
