Customer Service Representative

An excellent opportunity with a quickly growing, dynamic business…

The Cam Clark Auto Group is seeking a Customer Service Representative for our dealership in Kalispell, MT.

With over 20 dealership and car service locations stretching across Alberta, British Columbia, Montana, Washington, and California, Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while also striving to offer an amazing employee experience as well!

In the position of Customer Service Representative reporting to the Fixed Operations Director, the successful candidate will be responsible for greeting our customers and assisting them with their vehicle needs.

You will be accountable for:

• Greeting customers and offering excellent Customer Service from intake to release of their vehicles.
• Answering phone calls and assisting walk-up customers.
• Performing various clerical and administrative duties as requested.
• Communicating with inquirers and visitors in a professional, friendly, and effective manner.
• Invoicing and collecting payment from customers for services rendered.
• Updating insurance companies with the progress of claim repairs.
• Arranging car rentals for customers through rental companies.
• Other duties as assigned.

To be successful in this role, you must have:

• High School Diploma or Equivalent.
• The ability to apply understanding to carry out instructions in written, verbal, or diagram form.
• A strong knowledge of Microsoft Office products, including Excel and Word.
• The ability to maintain filing systems and basic database systems.
• Superior telephone manners and strong interpersonal skills.
• Strong Customer Service skills.

We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Kalispell, MT 59901 (Preferred)

Work Location: In person