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Form of workJob Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in Customer Service with a construction company preferred
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Express is part of a 3.9 Billion Dollar Company with 850 offices internationally. Join the fastest growing employment agency! Started in 1983 by Bob Funk and William Stoller, Express Employment Professionals offers its contract associates: Paid Holidays, Medical, Dental, Short Term and Long Term disability insurance, 401K, and, referral bonuses.
