Customer Service Representative

Job description

CED, a nationwide electrical distributor, seeks an outstanding individual to join our team at our Azusa, CA location. This position will train in all-aspects of our business including Warehouse, shipping/receiving, counter-sales, back-office, inside-sales and order processing. This location has a very seasoned staff, and employees "do it all" to get the job done. Everyone answers phones, talks to customers, puts orders together, and handles the daily duties in a busy distributor.

Ideal candidate thrives in a smaller environment, with a can-do attitude, willing to learn and take on new tasks. Must like people, as we interact with customers daily. Excellent written and verbal communication is paramount. Ideal position for a college graduate seeking a career.

At CED, we strive to take care of our long-term customers (electrical contractors) and be a partner to them in supplying them with the products they need daily.

REPORTS TO: General Manager
MINIMUM QUALIFICATIONS:COMPETENCIES Communication Proficiency
Customer/Vendor Focus
Personal Effectiveness/Credibility
Technical Capacity
Teamwork
Detail-oriented
Flexibility
PREFERRED QUALIFICATIONS: Bachelor’s degree preferred, although not required.

WORKING CONDITIONS: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 50 pounds.

COMPENSATION:
The compensation range for this position is $38,000.00 to $50,000.00 annually--total package. Commensurate with experience.

BENEFITS: Insurance - Medical, Dental, Vision Care for full-time positions
Disability Insurance
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Paid Parental Leave
OTHER COMPENSATION:
The following additional compensation may be applicable for this position: Profit Sharing
SUPERVISORY RESPONSIBILITIES: NO

ESSENTIAL JOB FUNCTIONS: Provides outstanding Customer Service to all current and potential customers, mainly via telephone and internet
Writes orders with accuracy and in accordance to all sales policies and procedures
Maintain current customer base
Meet established monthly sales goals
Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities
Communicate process improvement ideas
Timely follow-up on all customer orders, quotes, and materials
Maintains up-to-date awareness with new and existing products and services
Must be flexible and a team-player
Helps support PC in a variety of roles including purchasing and back-office

NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time; with or without notice.

CED is an Equal Opportunity Employer - Disability | Veteran

Job Type: Full-time

Salary: $38,000.00 - $50,000.00 per year.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person

Edit job

Paused

View public job page

Top of Form

Application Settings

Application method

· Email

Require resume

· Yes

Application updates

· todd.prochko@ced.com

Job Type: Full-time

Pay: $38,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Azusa, CA 91702: Relocate before starting work (Required)

Work Location: In person