Customer Service Representative

Customer Service Representative

• $250 Employee Referral Bonus
• Monthly employee recognition awards of Visa gift cards
• Company double-digit revenue growth
• Career advancement
• Enjoyable work environment

Multiple Full-Time Opportunities During Various Shifts

ECS Tuning, a worldwide leader in the automotive parts and accessories industry, is looking for a motivated candidate for a Customer Service Representative. The success of ECS Tuning is driven by an energetic culture of automotive passion, results and an unrelenting determination to succeed. We offer a unique blend of family-owned values with a professional business savvy in a modern and upbeat environment combined with a rare opportunity to work in an industry where passion and devotion for automobiles can be part of your everyday career.

Our ideal candidate for the position will possess sensational verbal and written communication skills with a proven ability to listen to instructions, work in a team environment and successfully resolve customer issues with a positive and upbeat attitude. This is a full time opportunity.

Requirements:

• Excellent oral and written communication skills.
• Type at 35 words per minute
• Professional phone etiquette
• Strong data entry skills
• Ability to work in a team environment
• Advanced problem solving skills, multi-tasking and proven time management skills are a must
• Ability to work in results-oriented work environment
• Multitasking skills
• High School Diploma

Preferred Qualifications:

• Excellent internet computer skills
• Proficient in Microsoft Office and excellent general computer skills
• Excellent problem solving and organizational skills
• Ability to function independently and multi-task
• 1-2 years of experience in a Customer Service and/or call center environment

Work Remotely

• No

Job Type: Full-time

Salary: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Flexible working hours
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Wadsworth, OH 44281: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person